Privacy Policy

Last updated: April 5, 2026

Banks Treehouse (“we,” “us,” or “our”) operates the website bankstreehouse.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

Information You Provide

  • Contact form submissions: Name, email address, and message content when you use our contact form
  • Email newsletter: Email address when you subscribe to our mailing list
  • Booking inquiries: Name, email, dates, and any details you share in booking-related communications

Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, referring URLs, and general browsing patterns
  • Device information: Browser type, operating system, and screen resolution
  • Cookies: We use essential cookies for website functionality and analytics cookies to understand how visitors use our site

How We Use Your Information

We use collected information to:

  • Respond to your inquiries and contact form submissions
  • Send email newsletters and updates (only with your consent)
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Third-Party Services

We use the following third-party services that may process your data:

Future third-party integrations (such as payment processing) will be reflected in updates to this policy.

Cookies

Our website uses cookies for:

  • Essential cookies: Required for website functionality (session management, security)
  • Analytics cookies: Help us understand how visitors use our site (Cloudflare Web Analytics)

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

Data Retention

  • Contact form submissions: Retained for up to 2 years, then deleted
  • Email newsletter subscribers: Retained until you unsubscribe
  • Analytics data: Aggregated and anonymized; retained indefinitely

Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate data
  • Deletion: Request that we delete your personal data
  • Opt-out: Unsubscribe from marketing communications at any time

For California Residents (CCPA)

You have the right to know what personal information we collect and request its deletion. We do not sell personal information.

For EU/EEA Residents (GDPR)

We process personal data based on consent or legitimate interest. You have the right to access, rectify, erase, restrict processing, and data portability. Contact us to exercise these rights.

Data Security

We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure hosting with Cloudflare, and access controls on stored data. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us for removal.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact

For privacy-related questions or to exercise your data rights, contact us at info@bankstreehouse.com.

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